Returns & Exchanges

Return Address

HTFU Returns

25 Highland Park Village

Suite 100-251

Dallas, TX 75205

 

Exchanges Policy

If a product does not work out for any reason (item must be in new and sellable condition), you may happily send it back for an exchange or store credit.  **DO NOT SHIP THE ITEM BACK UNPROTECTED.  IF YOU DO, IT WILL BE SENT RIGHT BACK TO YOU** 

INSTRUCTIONS: Write a note on the packing slip the order came with, along with credit card info for return shipping charges  and send it back to the address above. Once we receive the item(s) in question, your order will be processed immediately.

Any question, never hesitate to call, 214-385-4500 

NOTE - We do not allow returns after 30 days from delivery.  We will also not all returns on items shipped back unprotected.  Please ensure the return is sent the exact same way it came to you.   

Refunds

Due to the limited number of items we make per design, we do not offer refunds. We are more than happy however to exchage that item or issue store credit as outlined above. Shipping and handling fees are separate charges.